CUSTOMER CARE

I only source high quality fibres from sources I know.  Yarns won’t break, or have breaks or knots in them. Where there is more than one skein, this will be noted on the item. Yarns and fibres are tested for colour-fastness before being offered for sale, although there may be slight colour bleed in the first few washes. I always recommend a gentle hand-wash in cool water separate to other items.

Buttons and shawl pins are tested for strength and durability before being dispatched. Colour will not come off onto clothing

PRIVACY & SAFETY

Your information is gathered only if you agree to it. We will never share your information with a third party. It is collected when you sign up to the newsletter, place an order or register for an event or course.

Information will be retained to make ordering easier if you agree, or if you have signed up to a newsletter or to an event or course. If the privacy policy changes you will be informed if you have provided an email address; and changes will be identified here. If you have questions, contact us here. 

This site is hosted by Wix, who’s privacy policy can be viewed here.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments